Article

Oncology Nurses' Perceptions of Obstacles and Supportive Behaviors at the End of Life

Renea L. Beckstrand

Josie Moore

Lynn Callister

A. Elaine Bond

end-of-life care
ONF 2009, 36(4), 446-453. DOI: 10.1188/09.ONF.446-453

Purpose/Objectives: To determine the magnitude of selected obstacles and supportive behaviors in providing end-of-life (EOL) care to patients with cancer as perceived by oncology nurses.

Design: Cross-sectional survey.

Setting: National survey sample.

Sample: A geographically dispersed national random sample of 1,000 Oncology Nursing Society members who had cared for inpatient patients with cancer, could read English, and had experience in EOL care.

Methods: Eligible respondents received a 68-item questionnaire in the mail adapted from previous studies and were asked to rate the size of obstacles and supportive behavior items in caring for patients with cancer at the EOL.

Main Research Variables: EOL, oncology, barriers, supportive behaviors, oncology nurses, and survey research.

Findings: Returns after three mailings yielded 375 usable questionnaires from 907 eligible respondents for a return rate of 41%. The items with the highest perceived obstacle magnitude were (a) dealing with angry family members, (b) families not accepting what they are told about patients' poor prognosis, and (c) nurses being called away from dying patients to care for other patients. The three-highest scoring supportive behaviors were (a) allowing family members adequate time alone with patients after they died, (b) having social work or palliative care staff as part of the patient care team, and (c) having family members accept that patients are dying.

Conclusions: EOL care can be improved by working to decrease the highest-rated barriers and by continuing to support the highest-rated supportive behaviors.

Implications for Nursing: Oncology nurses are dedicated, experienced, and comfortable handling most issues in EOL care. Recommendations to support oncology nurses include strategies to interact effectively with angry, anxious, or overly optimistic family members as well as involving social work and palliative care staff on the oncology interdisciplinary team. In addition, the information regarding identified obstacles and supportive behaviors in oncology EOL care can be used to facilitate discussion and change within oncology interdisciplinary teams and improve EOL care for patients with cancer and their families.

Jump to a section

    References

    Albinsson, L., & Strang, P. (2003). Differences in supporting families of dementia patients and cancer patients: A palliative perspective. Palliative Medicine, 17(4), 359-367.
    American Cancer Society. (2008). Cancer facts and figures, 2008. Retrieved April 7, 2008, from http://www.cancer.org/downloads/STT/2008CAFFfinalsecured.pdf
    Beckstrand, R.L., & Kirchhoff, K.T. (2005). Providing end-of-life care to patients: Critical care nurses' perceived obstacles and supportive behaviors. American Journal of Critical Care, 14(5), 395-403.
    Beckstrand, R.L., Smith, M.D., Heaston, S., & Bond, A.E. (2008). Emergency nurses' perceptions of size, frequency, and magnitude of obstacles and supportive behaviors in end-of-life care. Journal of Emergency Nursing, 34(3), 290-300.
    Caton, A.P., & Klemm, P. (2006). Introduction of novice oncology nurses to end-of-life care. Clinical Journal of Oncology Nursing, 10(5), 604-608.
    Cherlin, E., Fried, T., Prigerson, H.G., Schulman-Green, D., Johnson-Hurzeler, R., & Bradley, E.H. (2005). Communication between physicians and family caregivers about care at the end of life: When do discussions occur and what is said? Journal of Palliative Medicine, 8(6), 1176-1185.
    Clayton, J.M., Butow, P.N., Tattersall, M.H., Devine, R.J., Simpson, J.M., Aggarwal, G., et al. (2007). Randomized controlled trial of a prompt list to help advanced cancer patients and their caregivers to ask questions about prognosis and end-of-life care. Journal of Clinical Oncology, 25(6), 715-723.
    Coyne, P., Paice, J.A., Ferrell, B.R., Malloy, P., Virani, R., & Fennimore, L.A. (2007). Oncology End-of-Life Nursing Education Consortium training program: Improving palliative care in cancer. Oncology Nursing Forum, 34(4), 801-807.
    Deffner, J.M., & Bell, S.K. (2005). Nurses' death anxiety, comfort level during communication with patients and families regarding death, and exposure to communication education. Journal for Nurses in Staff Development, 21(1), 19-23.
    Heaston, S., Beckstrand, R.L., Bond, A.E., & Palmer, S.P. (2006). Emergency nurses' perceptions of obstacles and supportive behaviors in end-of-life care. Journal of Emergency Nursing, 32(6), 477-485.
    Heyland, D.K., Dodek, P., Rocker, G., Groll, D., Gafni, A., Pinchora, D., et al. (2006). What matters most in end-of-life care: Perceptions of seriously ill patients and their family members. Canadian Medical Association Journal, 174(5), 627-633.
    Horner, M.J., Ries, L.A.G., Krapcho, M., Neyman, N., Aminou, R., Howlader, N., et al. (Eds). (2009). SEER cancer statistics review, 1975-2006. Retrieved June 6, 2009 from http://seer.cancer.gov/csr/1975_2006/index.html
    Lynn, J., Teno, J.M., Phillips, R.S., Wu, A.W., Desbiens, N., Harrold, J., et al. (1997). Perceptions by family members of the dying experience of older and seriously ill patients. SUPPORT Investigators. Study to Understand Prognoses and References for Outcomes and Risks of Treatments. Annals of Internal Medicine, 126(2), 97-106.
    Mallory, J.L. (2003). The impact of a palliative care educational component on attitudes toward care of the dying in undergraduate nursing students. Journal of Professional Nursing, 19(5), 305-312.
    Oncology Nursing Society and Association of Oncology Social Work. (2003). End-of-life care [Position statement]. Retrieved May 16, 2007, from http://www.ons.org/publications/positions/endoflifecare.shtml
    Royak-Schaler, R., Gadalla, S.M., Lemakau, J., Ross, D., Alexander, C., & Scott, D. (2006). Family perspectives on communication with healthcare providers during end-of-life cancer care. Oncology Nursing Forum, 33(4), 753-760.
    Steinhauser, K.E., Clipp, E.C., McNeilly, M., Christakis, N.A., McIntyre, L.M., & Tulsky, J.A. (2000). In search of a good death: Observations of patients, families, and providers. Annals of Internal Medicine, 132(10), 825-832.
    SUPPORT Investigators. (1995). A controlled trial to improve care for seriously ill hospitalized patients. The Study to Understand Prognosis and Preferences for Outcomes and Risks of Treatments. JAMA, 274(20), 1591-1598.
    Waldrop, D.P. (2007). Caregiver grief in terminal illness and bereavement: A mixed-methods study. Health and Social Work, 32(3), 197-206.
    White, K.R., Coyne, P.J., & Patel, U.B. (2001). Are nurses adequately prepared for end-of-life care? Journal of Nursing Scholarship, 33(2), 147-151.
    World Health Organization. (2002). National cancer control programme: Policies and managerial guidelines (2nd ed.). Geneva, Switzerland: Author.
    Yabroff, K.R., Mandelblatt, J.S., & Ingham, J. (2004). The quality of medical care at the end-of-life in the USA: Existing barriers and examples of process and outcome measures. Palliative Medicine, 18(3), 202-216.